Support
Questions, problems or ideas: support@homeinspectapp.com. Please say which iPhone you have and what you were doing when something went wrong.
Measuring a room
Add a room and pick how to measure it. Detect Walls walks the room with the LiDAR scanner found on iPhone Pro models (iPhone 12 Pro and later). Detect Corners works on any iPhone: tap the room's corners with the camera. Sketch lets you draw the walls yourself. The floor plan, the 3D model and the wall elevations follow.
iCloud
Your projects are backed up to your own iCloud; the app needs no account of its own. If they aren't, a card on the Projects screen says why. If it says to sign in, open the iPhone's Settings, tap your name at the top and sign in to iCloud. If your iCloud is full, free some room or add more storage, and the waiting changes go up by themselves.
Groups
Start a group in the app's Settings and invite people to it. A project you share with the group stays in your own iCloud, and everyone in the group can open and change it. Leaving the group brings your shared projects back to My Projects.
Subscription
The subscription is handled by Apple. To change or cancel it, open the iPhone's Settings, tap your name, then Subscriptions. The first month is free.
Deleting your data
Delete All My Data, in the app's Settings, removes every project from your iPhone and your iCloud. See the privacy policy for what the app stores and where.